NEWVault Insights AI: ask your vault anything, cited to the source.See how it works
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FOR CREDIT UNIONS

Members for life.
Documents in one place.

FutureVault helps credit unions, lines of business and advisors build deeper primary relationships with members, through a member-centric Digital Vault.

FutureVault member vault for credit unions, with eStatements, loan documents and membership documents
VAULT INSIGHTS AIMember’s TFSA beneficiary isn’t on file yet.TFSA application.pdf
MEMBER STATEMENTSeDelivery38,450members switched to eStatements
NEW MEMBER · 3 OF 4Membership applicationPhoto IDShare purchaseDirect deposit form
Ezra Group Superior Integration Score badgeSOC 2 Type II examinedWealthTech100 2022, FinTech Global5-Star WealthTech Provider 2022–2025, Wealth Professional Canada
1M+CLIENT VAULTS50+ENTERPRISE PARTNERS$2.5T+PARTNER AUM
The challenge

Members expect a big-bank digital experience. You can give them a better one.

A digital gap with the big banksMembers expect secure, mobile access to every document, with your credit union’s name on it.
Documents in separate systemseStatements, tax slips, mortgage files and wealth documents all live apart.
Lean teams, growing regulationPrivacy and recordkeeping demands grow faster than headcount.
Line-of-business connectivity

Every product.
One member relationship.

Members don’t think in lines of business. They think in one relationship with their credit union. FutureVault connects every product team to one branded member vault, so members see everything in one place and your staff see the whole member.

Everyday bankingeStatements, noticesMortgagesRenewals, offersLendingLoans, lines of creditWealthTFSA, RRSP, tax slipsInsurancePolicies, renewalsBusiness bankingAgreements, KYCPatel FamilyONE MEMBERSHIP
The whole member, at a glanceMember services sees every product and document a household holds.
Grow share of walletRenewals, maturities and life events surface in time to serve them.
Compete with the big banksA digital experience members expect, in your credit union’s brand.
Product tiers for every line of business
A vault for every member, at every stage.
EVERY MEMBERMember vault
eStatements, notices and tax slips
Branded web and mobile access
Secure document upload
LENDING AND WEALTH MEMBERSMember Plus
Everything in Member vault
Document requests and e-signature
Joint and family access
Vault Insights AI answers
WEALTH AND BUSINESS MEMBERSMember Premier
Everything in Member Plus
Estate and family folders
Business and entity documents
A dedicated advisor view
Built for credit unions

One platform, built around your members.

KESTRELCOMMUNITY CREDIT UNIONkestrelcu.futurevault.com
Patel Family VaultMEMBER VAULT
PRODUCTS5Core banking
TOTAL BALANCES$684KCore banking
ENGAGEMENTHighVault activity
Banking 14 filesInvestments 11 filesMortgage 7 files
Mortgage Renewal Offer.pdfMortgage · LendingOct 02
2025 TFSA Contribution Receipt.pdfInvestments · WealthFeb 28
Membership Agreement (Signed).pdfBanking · BranchSep 15
One vault for every memberEvery document organized by household, in your brand, on web and mobile.
Which members have a mortgage renewal in the next 60 days?
38 members. 12 already have their renewal offer in their vault, and 5 have signed.
Source 1Source 2
Ask the vault anythingVault Insights AI answers in plain language, cited to the source.
Illustrative example
64,300eStatements and tax slips delivered this quarter
Delivered automaticallyStatements, tax documents and notices filed to the right vault.
New membership3 of 4
Membership application
Government ID
Proof of address
Signed account agreement
Requests that get doneChecklists replace email back-and-forth, with reminders built in.
MPMei PatelMember
RPRaj PatelJoint member
MSMember servicesFull access
WAWealth advisorInvestments folder
The right access for everyoneFamily and outside advisors see exactly what the client allows.
Member servicesopened membership · 2 min ago
Mei Pateldownloaded 2025 T5 · 14 min ago
Lending teamshared renewal offer · 1 hr ago
Every action on the recordA complete, timestamped audit trail for every document.
AI insights engine

Ask every vault.
Connect every AI.

Vault Insights AI answers questions across your documents in plain language, cited to the source. FutureVault MCP connects Claude, ChatGPT, Copilot and your own agents to the same documents, governed by the same permissions and logged on the same audit trail.

VAULT INSIGHTS AIPERMISSION-AWARE
Which members have a mortgage renewal in the next 60 days?Which members hold a TFSA but no RRSP with us?Find the Patel family’s signed membership agreement
Which members hold a TFSA but no RRSP with us?
214 members. 61 contributed to their TFSA this year, a strong signal for an RRSP conversation.
Source 1Source 2Source 3
Ask anything about your documents…
Illustrative example
FUTUREVAULT MCP
ClaudeChatGPTCopilotYour agents
CHATGPT ASKED
Draft renewal outreach for members renewing next month.
Signed inMember services lead · SSO
Permission check passedLending · member vaults
Retrieved and cited38 member files, with sources
LoggedChatGPT activity on the audit trail
Illustrative example
Answers cited to the sourceEvery answer links to the documents it came from, so advisors can trust it and compliance can check it.
Permission-aware by designPeople and AI tools only ever see the documents their role allows.
Every query on the recordQuestions, answers and AI tool activity are logged on the audit trail.
FutureVault MCP iconFUTUREVAULT MCPWorks with Claude, ChatGPT, Gemini, Microsoft Copilot and your own AI agents.Claude logoChatGPT logoGemini logoMCustom AI agents iconExplore FutureVault MCP
SECURE AI
Private LLMsPermission-awareEvery AI action loggedSOC 2 Type II examined
How we secure AI
SECURITY, PERMISSIONS AND ACCESS

Member trust,
enforced by role.

Branch staff, lenders, wealth advisors and compliance each see only what their role allows. Members control who else can see their documents, and every access is logged.

KESTREL COMMUNITY CREDIT UNION · ACCESS POLICYROLE-BASED ACCESS
ROLEBANKINGLENDINGWEALTHINSURANCEAUDIT LOG
Member (own vault)ViewViewViewView—
Member servicesEditView———
Lending officerViewFull———
Wealth advisorView—FullView—
ComplianceViewViewViewViewFull
AdministratorFullFullFullFullFull
SSO with Microsoft Entra ID
Multi-factor authentication
Delegated administration by branch
Complete, exportable audit trail
SOC 2 Type II examined
Data residency options
APIs and integrations

Connects to the systems
your credit union runs on.

Connect your core banking platform, CRM and identity provider through 1,000+ documented API endpoints, webhooks and secure file feeds, so every member document lands in the right vault automatically.

Example request · FutureVault API
POST /v1/vaults/{vaultId}/documents
{
  "client": "MBR-48213",
  "lineOfBusiness": "lending",
  "documentType": "Mortgage renewal offer",
  "tags": ["mortgage", "2026"],
  "notifyClient": true
}
201 Created · filed to the Lending folder · member notified
1,000+API endpoints, documented
WebhooksReal-time events to your systems
SFTPBulk feeds from cores and custodians
MCPGoverned access for AI tools
Connects with
Microsoft Dynamics logoSalesforce logoAzure Active Directory logoDocuSign logoAdobe Sign logoZapier logo
See all integrations
Built for your workflows

Where credit unions start.

Member onboardingOpen memberships and accounts in one flow.See the use case Statement deliveryEvery statement in the member’s vault.See the use case Estate planningKeep the next generation as members.See the use case Document intelligenceSpot needs from the documents members share.See the use case
#1FIRST IN CANADA

BlueShore Financial partnered with FutureVault as the first Canadian credit union to offer members a premium digital vault.

Read the announcement
BOOK A DEMO

See FutureVault
for your credit union.

A 30-minute walkthrough tailored to your firm, with your questions answered by our team.

Member onboarding and account opening in one flow
eStatements, tax slips and notices in every member vault
Your brand on web and mobile, with a full audit trail

Book your demo

We’ll reply within one business day.

Encrypted in transit. We never share your details.Ezra Group Superior Integration Score badgeSOC 2 Type II examinedWealthTech100 2022, FinTech Global5-Star WealthTech Provider 2022–2025, Wealth Professional Canada
FAQ

Credit union questions, answered.

How do credit unions use a digital vault?

To give every member one secure, branded place for documents across banking, lending and wealth, deepening the primary relationship.

Can members bring in family and advisors?

Yes. Trusted Advisor permissioning lets members share exactly what they choose with family, accountants and lawyers.

Is it secure?

FutureVault is SOC 2 Type II examined, with encryption in transit and at rest.

Will our clients actually use it?

Client vaults carry your brand on web, iOS and Android, with notifications when new documents arrive and simple, secure requests. FutureVault powers more than 1 million client vaults across 50+ enterprise partners.

Is FutureVault secure enough for our compliance and InfoSec teams?

FutureVault is SOC 2 Type II examined, encrypts data in transit and at rest, supports multi-factor authentication and records every action on a complete audit trail.

How does FutureVault reduce operating costs?

By automating the document delivery, filing and collection that teams otherwise do by hand. Firms save 30% or more in back-office and administrative costs, and Aligned Capital Partners improved operational efficiency by 30%.

Other industries we serve
Wealth ManagementRIAsFINRA Broker-DealersCIRO Investment DealersBanksInsuranceFamily OfficesAsset & Fund Managers