A University of Southern California research group led by Jack Nilles conducted one of the first major studies on “telecommuting”, now more commonly known as remote work, spurred on by skyrocketing fuel prices during the 1973 OPEC oil crisis. The research focused on a Los Angeles-based insurance company with more than 2,000 employees. Each worker traveled 34.4 kilometers a day on average, at a total cost (in 1974 prices) of US$2.73 million a year. The study concluded that technology would make it possible and cost-efficient but that organizational cultures would have to change.
Remote work, in the not so recent past, was an evolution of changing belief systems, technology, and progressive leadership. Airtasker, a community outsourcing platform, did a survey comparing the productivity, spending, and health of the remote workforce vs. in-office employees where they surveyed 1,004 full-time employees across the U.S., 50% of whom worked remotely.
Remote workers saved an annual average of $4,523 on fuel, saved 408 hours in commuting, which equals 17 days. On average, remote employees worked 1.4 more days every month, or 16.8 more days every year, than those who worked in an office. Surveyed remote workers did take more time for breaks; however, that lead to higher rates of productivity.
Though reports indicate flexible work arrangements and a remote workforce equals more productivity and happier employees, according to an OWL LABS report published in late 2019, 44% of companies globally were not allowing employees to work remotely.
COVID-19 changed everything.
Now that remote work is a reality; businesses are scrambling, trying to ensure that teams can continue to work collaboratively & securely. For remote work to be successful, a variety of factors have to come into play, including open communication, trust, a well-defined remote work company policy, proper training for managers and employees, and the leading digital tools. Managing remote teams can be complicated without the right infrastructure in place. Add a dash of national emergency, and it becomes even more challenging to engage employees and clients.
Championing the customer experience during volatile times
With FutureVault’s Digital Vault technology, there’s no need to be in the office to handle your company and your clients’ vital information. Critical documents can and should be secured in one central platform, accessible across devices, anytime, anywhere.
In addition to the security and convenience offered by digital vaults, they also make it far easier to organize, manage, and find the documents you need, often in just seconds. Digital vaults are powerful collaborative tools powered by AI and machine learning that allow you to manage all of your clients’ vital documents, quickly and easily.
FutureVault is an advanced cloud-based, white-labeled document management solution that allows companies to customize the platform using their own logos and branding. FutureVault allows remote teams to collaborate within the security of an encrypted portal ensures protection against email phishing attacks, increases the security perimeter around clients, saves time and money while reducing a company’s carbon footprint.